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These terms govern your use of Nordicstar Analytical Sciences' analytical testing services. By placing an order you accept them.

1. Nature of our service

We are an independent analytical laboratory. We measure the identity, quantity, purity and safety parameters of samples submitted to us. We do not manufacture, sell, distribute, endorse or supply any of the compounds we test, and we take no position on their legality or suitability for any purpose in your jurisdiction.

2. Scope of results

Every report describes only the specific sample we received, analysed by the specific methods stated on that report. Results must not be represented as applying to a batch, a production lot, a vendor, or any material other than the unit submitted.

• Detection limits and result formats are stated on each test's product page and on the report itself.
• A result within specification is not a certification of safety, sterility, potency or fitness for human or veterinary use.
• Where a parameter was not requested, it was not measured, and no inference should be drawn about it.

3. Samples and submission

You are responsible for lawfully possessing the material you submit and for shipping it in compliance with all applicable carrier rules and import, export and customs law. Follow the packaging and labeling instructions issued after payment. Samples are consumed or destroyed during analysis and are not returned.

We may decline to analyse, and may dispose of, any sample that arrives damaged, leaking, insufficient in quantity, unidentifiable, or that we reasonably believe was submitted unlawfully.

4. Turnaround times

Stated turnaround times are averages measured from the day a sample is received at the laboratory, not from the day of order or dispatch. They are estimates offered in good faith and are not guarantees. Instrument servicing, re-runs required for confirmation, and customs delays may extend them.

5. Payment, cancellation and refunds

• Orders are payable in advance by card or cryptocurrency. Prices are quoted in USD; other currency figures shown are indicative conversions.
• An order may be cancelled for a full refund at any time before your sample reaches the laboratory.
• Once analysis has begun the fee is non-refundable, including where the result is unfavourable, off-specification, or shows the sample is not what was expected. You are paying for the measurement, not for a particular outcome.
• If we fail to produce a valid result for reasons within our control, we will re-run the analysis at no charge or refund the fee.

6. Reports and publication

Each report is issued with a task number and a unique verification key and is verifiable through our Verify page. Reports are published to our public results database only with your consent; you may keep a result private. We do not alter, retract or suppress a validly issued result on request.

7. Limitation of liability

To the fullest extent permitted by law, our total liability arising from any order is limited to the fees paid for that order. We are not liable for indirect, consequential or economic loss, for decisions taken on the basis of a report, or for any use made of a report by you or a third party.

8. Changes

We may update these terms. The version in force is the one published at the time you place your order.

We designed this service to need as little information about you as possible. This policy explains the little we hold, why, and for how long.

1. What we collect

• An email address — to send shipping instructions and your report. This is the only personal detail we require.
• Order and payment records — the tests ordered, the amount paid, and the payment method. Card payments are processed by our payment provider; we never receive or store your full card number.
• An optional reference — any label you choose to attach to your order so you can recognise it later.
• Analytical data — the measurements produced from your sample, stored against your task number.

2. What we do not collect

We do not require your name, postal address, date of birth or identity documents. We do not ask what you intend to do with the material, and we do not run KYC checks on cryptocurrency payments. We do not build advertising profiles and we do not use third-party advertising or analytics trackers.

3. Anonymity of samples

Samples are logged against a task number rather than a person. Analysts handling your sample see the reference, not your email address.

4. How we use it

Solely to perform and deliver the analysis you ordered, to answer your enquiries, to issue and verify your report, and to meet our own accounting obligations. We do not sell or rent your data, ever.

5. Publication and consent

Analytical results are published to our public results database only where you have consented. Published entries never include your email address, your reference, or anything else identifying you — only the compound, the measurements, the date and the report ID.

6. Security

Reports are encrypted at rest and in transit. Access to order records is restricted to staff who need it. Verification pages disclose only the analytical content of a report, never customer details.

7. Retention

We retain analytical data and report records indefinitely so that any report we have issued stays permanently verifiable. Email addresses and order correspondence are retained only as long as needed for support and accounting, and are then deleted. You may ask us to erase your email address and correspondence at any time; the anonymous analytical record will remain.

8. Your rights

You may request a copy of the data we hold about you, ask us to correct it, or ask us to erase it. Write to info@nordicstarlabs.com from the address associated with your order.

9. Cookies

We use only what the site needs to function — for example keeping your cart between pages. No advertising or cross-site tracking cookies are set.

Nordicstar exists to reduce harm. This declaration sets out the principles we work to and what we ask of you in return.

Our position

People use substances. Some of those substances are unregulated, mislabelled, underdosed, contaminated, or not what the label claims at all. Withholding analysis from those people does not stop use — it only makes use more dangerous. We provide accurate measurement so that anyone who has decided to use something can at least know what it is.

Providing that measurement is not encouragement. We do not promote, recommend, glamorise or supply any substance, and nothing in a report from us should be read as advice to use one.

What we commit to

• We report what we find. Unfavourable results are issued and published exactly like favourable ones. We do not soften, withhold or renegotiate a measurement, and no client can buy a better number.
• We stay independent. We have no commercial interest in any product we test and accept no payment contingent on an outcome.
• We protect your identity. Anonymous submission, KYC-free payment options, and no requirement to explain your reasons.
• We make results checkable. Every report carries a unique key so a third party can confirm it is genuine and unaltered.
• We flag danger without being asked. Where an analysis incidentally reveals a serious hazard — fentanyl contamination, a wildly incorrect dose, a toxic adulterant — we will say so plainly in the report comments.

What we ask of you

• Submit only material you may lawfully possess, and ship it lawfully.
• Do not present a result for one vial as though it covers a batch, a product line or a supplier.
• Do not use our name, reports or logo to market a product, or to imply that we endorse or certify it. We do neither.
• Do not treat a report as medical advice. A result within specification says nothing about whether a substance is safe for you.

Not a medical service

We are an analytical laboratory, not a clinic. We do not diagnose, prescribe, treat or advise on dosing, interactions or health risks. If you are worried about your health, speak to a qualified medical professional — and tell them honestly what you have taken.

Legality

The legal status of the compounds we analyse differs sharply between jurisdictions. Determining what you may lawfully possess, ship and receive is your responsibility. We cannot advise on it, and analysing a sample implies nothing about its legality where you live.